My story is about exceptional customer service from your company. I sent a picture that didn't have the best clarity unbeknownst to me. When the puzzle arrived it wasn't as sharp as I had hoped it would be. I wrote your company and within 20 minutes received such a nice response. The person asked if I could possibly send a picture with better resolution and they redid the puzzle and sent a new one out to me promptly. So impressed by your customer service! I have an experience customer service like that in a long long time. The new puzzle came and I love it! You guys are awesome!!!